Definitions

Throughout these Terms & Conditions, certain words and phrases have specific meanings. These definitions help clarify your rights, responsibilities, and the services provided by El Nido Garden & Spa Resort. Please review them carefully before making a reservation or using our facilities.

About These Terms

By making a reservation or staying at El Nido Garden & Spa Resort, you agree to these Terms & Conditions, together with any policies or guidelines provided during the booking process. These terms are intended to ensure a safe, enjoyable, and seamless experience for all guests.

If these Terms are translated into another language, the English version shall prevail in the event of any inconsistency or interpretation dispute.

Reservations & Bookings

Reservations are subject to room availability and are confirmed only after receiving a confirmation email or booking reference. Guests are responsible for providing accurate information during the reservation process. Special requests are welcome but cannot be guaranteed and are subject to availability upon arrival.

Rates & Payments

All room rates are quoted in the applicable local currency and may include taxes and service charges unless otherwise stated. Full or partial payment may be required to secure your reservation, depending on the selected booking policy. Any additional charges incurred during your stay, including dining, spa services, or incidental expenses, must be settled before check-out.

Prices may change without prior notice; however, confirmed reservations will always be honoured at the rate stated in your booking confirmation.